Accessibility

We want to ensure that your visit and experience at the Festival is as enjoyable and as accessible as possible. Below is information regarding access at the Festival, which may be useful to your visit. We are committed to making the Festival more accessible and inclusive, and always welcome visitor feedback or comments about how we can improve your experience.

Our visitor survey at the end of each Festival period collects important information from our visitors about their experience of the Festival, including whether they felt that their access needs were met and how we can improve for the future. This information is fed back to the Festival team and informs how we plan and programme the Festival in future years.

We welcome any feedback or comments year round - to share your thoughts or experiences with the team, please contact:

Access at The Forum

Norwich Science Festival is presented by The Forum, an iconic building set in the heart of Norwich's city centre. The Forum is here for everyone, and has been designed and operates with accessibility in mind for all. The majority of Festival events, and The Explorium, take place at The Forum.

The building offers the following facilities:

• Accessible toilets and Changing Places

• Step-free access to all areas of the building, including The Auditorium and the Library Rooms

• Accessible parking in The Forum's car park

For more details regarding access at The Forum, please visit this page.

Essential Companions

Norwich Science Festival offers free Essential Companion tickets to all events that are booked directly with us, using our booking platform, Ticketsolve. For events that are booked directly with an external venue, the venue's policy applies.

An Essential Companion ticket is for those visitors who have access requirements and need a carer or companion to accompany them to support or facilitate their visit. Visitors must book one paid-for ticket, and then have the option to also book one free Essential Companion ticket. We do not ask for proof of eligibility.

If you are booking tickets directly with Norwich Science Festival, our booking platform Ticketsolve will also prompt you to enter any accessibility requirements during the checkout process if you wish.

You can also contact a member of the team to discuss access requirements at [email protected].

Accessible Events

Our programme of events include Relaxed Performances, which may be suitable for those who prefer a relaxed or quieter environment. Capacity for Relaxed Performances are smaller.

We also offer a range of SEND-friendly shows in the Explorer Dome, and events designed for SEND audiences in mind. Some of our events may also be captioned.

The programme changes every year, so it is best to check individual event listings for detailed access information.

Quiet Space

We understand that the Festival can get incredibly busy, and that this may be overwhelming for some of our visitors. We offer Quiet and Sensory spaces for our visitors. Details of where these areas will be for 2026 will be released at the same time as the full programme of events later in the year.

Festival Team

Our staff and volunteers are always on hand to help and to support your visit. If you require assistance at any time during Norwich Science Festival, you can speak to the team at the Information Desk in The Explorium at The Forum, or speak to The Forum's Customer Services team at the Customer Services Desk on the ground floor.

We provide access training for our staff - including the Events Team and our Explainer Team - to enable them to better support our visitors to the Festival.