How to Book Tickets

A member of the audience raises their hand during a show

Information on how to book your tickets, plus cancellations, refunds and waiting lists.

Most Norwich Science Festival events – including free events – must be booked in advance. You’ll find all events produced by Norwich Science Festival listed on our What’s On page.

Tickets can be booked online at norwichsciencefestival.co.uk. During the Festival (13-20 February 2027), tickets can be booked in person at our Info Desk at The Forum. As a charity with a small team, we are unable to operate an in-person box office.

In some cases, you will be directed to our venue partner’s websites to book your tickets. This includes Norwich Theatre, Epic Studios, National Centre for Writing and the Norfolk Wildlife Trust. Please check individual event listings for details.

Norwich Science Festival is produced by The Forum, a registered charity. We receive no regular public funding, and our Festival is not-for-profit. We use the income from ticket sales to help cover the costs of putting on events at the Festival. This income also supports our programme of free events. In 2026, 35% of our programme was free to access.

Explore What's On

Refunds and Cancellations

Norwich Science Festival tickets are non-refundable, except in the event of a cancellation.

Occasionally, events may be cancelled at short notice. If an event is cancelled, we will email visitors who have booked tickets to inform them. A refund will also be processed automatically onto the payment card that was used to book your tickets.

No longer able to attend a free event?

If you can no longer attend a free event that you booked on to, please let us know by email at [email protected]. This allows us to release your free ticket to other visitors. By cancelling your free ticket, we can ensure more visitors can access and enjoy the Festival’s free programme!

FAQs

Norwich Science Festival tickets can be booked online at norwichsciencefestival.co.uk. We cannot take bookings over the phone.
During the Festival, you can also book tickets in person at our Info Desk at The Forum. The Info Desk is open from 10am-4pm every day of the Festival.
There is a limit of ten tickets per transaction. If you wish to book more tickets, you will need to complete another transaction.
When you arrive at the event, you will be asked to show your ticket QR code (printed or on your mobile) to a member of our team.
Please note that some tickets must be booked using The Forum’s ticketing system, Ticketsolve. Other events must be booked directly through our partner venues, such as Norwich Theatre.
Tickets are sent electronically via email. If you haven't received a confirmation email, please check your junk or spam folder. It may take up to 30 minutes to come through to your email.
Your booking confirmation will be sent from the email address [email protected]. Ticketsolve is The Forum’s booking platform.
Your ticket(s) will appear within the email as a QR code, or you can download your ticket(s) as a PDF.
If you have problems accessing your tickets, please email [email protected] if you booked via Ticketsolve. If you booked your ticket with a partner venue, please contact their box office directly.
We recommend early booking for Norwich Science Festival events, as many shows will sell out.
Tickets can be bought online via our website right up until the time of the event, using a mobile phone or tablet. You will need to be connected to data or WiFi to purchase tickets online.
Unfortunately, we cannot offer cash ticket sales on the door at our events. Please check the website for updates about whether events are fully booked.
Babies under 2 years old - often referred to as 'babes in arms' - do not need a ticket as they do not require a seat. Children over 2 years old do need their own ticket.
Please note that some events are not suitable for very young children.
Visitors who need an essential carer or companion to support them can book a free Essential Companion ticket. An Essential Companion ticket can only be booked alongside one paid ticket. We do not need proof of eligibility.
Check each individual event listing for information on how to book a free Essential Companion ticket. For tickets purchased directly with the partner venue, their usual policy will apply.
If you would like to discuss specific access requirements, please contact us at [email protected].
Refunds are not offered for paid-for events, unless an event is cancelled or postponed.
We are a small team and do not have a formal box office. As such, we are unfortunately unable to operate waiting lists for sold out events. If tickets become available, the event listing on our website will be updated.
We use Ticketsolve across all The Forum's Festivals. This includes Norwich Science Festival, Norwich Book Festival, Norfolk Deaf Festival, Norfolk Heritage Open Days and Norwich Games Festival. If you have bought tickets for one of these events, you may already have an account on Ticketsolve. You should use the same log-in details.

You are also able to check out as a guest - when you reach the log-in page, scroll to the bottom and click the 'Continue As Guest'.

If you are still having problems, please contact [email protected]. You can also call The Forum on 01603 727950.